Operational Risk Sr Associate
SCORE Silicon Valley
Bengaluru, Karnataka
3d ago

Job Description

About Enterprise Global Services

Wells Fargo Enterprise Global Services (WFEGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions.

WFEGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFEGS at our International Careers website.

Department Overview

The Operational Risk Coverage Programs team works with independent risk management, front-line, and enterprise control activities teams to help Wells Fargo achieve greater consistency of oversight across various operational risk programs including Payments Risk and Transaction Processing, Fiduciary and Investment Risk Oversight, External Fraud Oversight, Safety and Physical Security Risk, and Project and Program Oversight.

About the role

As a member of our Operational Risk Management and Analysis (ORMA) Team, these newly created Sr.Associate will be part of the Independent Risk Management (IRM) aligned to Transaction Processing and Execution (TPE) and Safety and Physical Security (SPS) Risk at the firm, including regular reporting to risk management committees, and quarterly reporting to the Risk Committee of the Board.

Primary Responsibilities :

The ORMA Team is responsible for :

  • Providing an aggregate independent enterprise-wide view of TPE-related risk management (execution, delivery, and process management) and SPS-related risk management within the company
  • Providing oversight of the related control environments
  • Providing a holistic perspective of the residual risk impact to the company
  • Monitoring (including metrics) and reporting on risks associated with the risk type
  • Promoting awareness of appropriate risk management in the related areas and processes generating the risk
  • Associate Responsibilities include, but are not limited to :

  • Providing risk title oversight across a sub set of either TPE or SPS risk titles
  • Monitoring reporting flows and confirming accuracy of metric data that will help inform the risk profile of each risk program
  • Executing the identification, monitoring and measurement of a subset risk titles under both TPE & Safety SPS risk types
  • Performing risk management efforts with other second line of defense programs in the firm, including but not limited to :
  • Owning a few risk titles and reviewing appropriate source of information pertaining to each
  • Performing analysis post Identification of risk drivers, root causes and potential control gaps
  • Identifying, owning and maintaining of metrics, risk appetite, and key risk indicators (KRIs)
  • Performing back testing as needed to ensure boundaries and metrics are appropriate
  • Executing related activities associated with each underlying risk title including input into central tools
  • Establishing key performance / KRIs for groups and overall risk family
  • Responsibility for system-related inputs and properly capturing related reporting
  • Monitoring and reviewing internal and external loss risk events and near misses to identify trends, control break downs and linkage to issues and to help identify trends or emerging risks
  • Monitoring reporting flows and confirm accuracy of metric data
  • Performing quality assessment of related business environment and internal control factors (BEICFs) used to support the overall risk profile
  • Executing issues management and early engagement, perform issues trending and monitoring including remediation
  • Ensure that the appropriate risk titles are tagged to issues
  • Collaborating with both governance & strategic cross functional teams as well as TPE / SPS leads
  • Attending steering committees and work groups to ensure appropriate TPE or SPS risk management coverage
  • Reviewing front line mitigation / remediation plans for known control gaps and providing advice on mitigation effectiveness and alternative mitigation approaches
  • Market Skills and Certifications

    Required Qualifications :

  • 5-8 years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both;
  • or 5-8 years of IT systems security, business process management or financial services industry experience, of which 1+ years must include direct experience in compliance, operational risk management, or a combination of both


  • Ability to articulate complex concepts in a clear manner
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Exposure to Wells Fargo RCSA (Risk and Control Self-Assessment) tool
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

  • Understanding of safety and physical security protocols, corporate properties, and / or corporate insurance
  • Proven progressively responsible career growth
  • 2+ years of professional experience in financial services with SR 15-18 firms, with experience covering banking, insurance, investments, mortgage, and consumer and commercial financial services
  • Experience developing enterprise risk management governance / framework
  • Experience with banking key risk indicators (KRIs), key performance indicators (KPIs), and / or risk appetite
  • Experience with risk management-related analysis, including thematic reviews
  • Experience with management-level governance committee and / or new business / products
  • Knowledge of Basel II event types, especially execution, delivery, and process management
  • We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

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