Business Systems Analyst 2
Epsilon
Bangalore, Karnataka, IN
5d ago

About BU

Powered by the industry’s most advanced loyalty platform, our Loyalty team makes lifetime connections for brands the world over.

Focused on platform delivery, the team is equipped with best-in-class technology, unmatched data expertise and identity resolution capabilities.

Our connected suite of products and extensive APIs enable us to support any loyalty strategy - from straightforward to the most complex.

Our team of passionate loyalty practitioners and leaders love innovating and bringing unique ideas to life.

Why we are looking for you :

  • You enjoy new challenges and are solution-oriented.
  • You have strong understanding of databases and working knowledge of SQL skills.
  • What you will enjoy in this role :

  • As part of an innovative team that’s not afraid to take risks, your ideas will come to life in digital marketing products that support more than 50% automotive dealers in the US
  • The open and transparent environment that values innovation and efficiency.
  • What you will do :

  • Work with client onsite staff and internal stakeholders to discover, analyze and document business requirements and process flows.
  • Act as a liaison between : developers and users, clients and companies, and management and IT.
  • Support Builds and Managed engagements
  • Elicit requirements and create documents like Business Requirement Document (BRD), Functional Specification Documents (FSD), and File Interface Agreement (FIA).
  • Performing Data Quality Analysis (DQA) on various data sources and create data mapping documents like Source to Target.
  • Support testing team during the testing phase through review of test plans and test cases and performing functional testing.
  • Is able to own and drive User Acceptance Testing before go-live.
  • Communicate with clients and stakeholders and help troubleshoot issues related to data , defect triaging .
  • Shares knowledge with peers and other project teams.
  • Qualifications

  • 3+ years of business analysis experience around implementing database marketing technologies and data management.
  • Has good understanding of various project methodologies (including Agile, SCRUM, Waterfall), as well as tools such as JIRA.
  • Excellent written and verbal communication skills.
  • Bachelor’s or Master’s Degree in IT, Business or Marketing.
  • Good understanding of APIs
  • Good understanding of Data-warehousing concepts and data marts.
  • Good problem-solving and analytical skills in order to move toward a project’s successful
  • completion
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