The Architect position is opened for Pune and Chennai . This position is responsible for the IT Service Management, and the configuration and customization of ServiceNow.
We are looking for someone who demonstrates :
o Intense collaboration
o Passionate customer focus
o Thoughtful, fast, disciplined execution
o Tenacious commitment to continuous improvement
o Relentless drive to win
Here is a glimpse of what you will do :
o To ensure that the tool is configured, customized and used in the right way to provide maximum value within the ITIL v3 service management context
o Be accountable for the ServiceNow implementation's outcome and acts as a lead architect on both Advisory and Technical solution engagements
o Provide technical guidance to a team of multiple consultants and deliver high customer satisfaction by completing projects with high quality, on time and to budget.
Here is some of what you will need (required) :
o Expertise leading at least two full lifecycle ServiceNow implementations
o 5+ years of experience with ServiceNow
o 8+ years of experience developing and implementing ITSM / ITIL processes and solutions
o Proven experience with ServiceNow configuration elements (LDAP, VPN, SSO / SAML, etc.)
o Deep understanding of the software development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
Here are a few of our preferred experiences :
o Prior Web Development experience with Java certification
o ServiceNow Certifications
o ITIL v3 certification
Here are a few examples of what you will get for the great work you provide :
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