A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
Maintaining records of transactions and interactions.
Appropriate and timely follow-ups wherever required.
Escalate unresolved queries to respective departments for accurate redressal
Answer incoming customer inquiries
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Job Type : Full-time.
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