Job Title System Analyst Job Location Bangalore Who are we Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $24 billion and approximately 75,000 employees globally.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.
Through our premier brands Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.
About Team We are a strong and competent extension of global IT in India which is committed to serve the organization by providing the best services, implement innovative solutions and provide stability to our enterprise applications which will enable our customers to accelerate growth and increase productivity.
What You Will Do The ERP Systems Analyst is responsible for supporting and managing the effective and efficient delivery of the functional aspects of ERP projects, enhancements and service delivery (break / fix) across all ETO supported instances and Business Groups / Divisions.
The Systems Analyst will also be accountable for ERP project and enhancement execution matters including service delivery (break / fix).
As such, the Systems Analyst will be a contact for businesses and Business IT where ETO supports ERP environments (SAP , JDE in the Warehousing and Distribution area and also Specialty TMS and WMS Applications like Precision and Manhattan ).
In addition, the Systems Analyst will work closely with other groups within ETO that support the assessment and delivery of ERP enhancements, projects and support The Systems Analyst will collaborate with other team members and external vendors, to ensure that projects and enhancements are delivered, leveraging the global resource pool, in a cost-effective manner without negatively impacting quality, as well as providing support in resolving service delivery matters and ensuring SLAs for service are met.
Key Responsibilities Assessment / blueprinting of enhancements and projects providing ensuring solutions meet or exceed business value propositions and meet architectural policies.
On time delivery of functional aspects Enhancement and Project assessment requests and blueprinting On time delivery of functional activity within Enhancements and Projects Quality of delivery of all functional aspects of Enhancements and Projects Cost effectiveness of all functional aspects of Enhancements and Projects Delivery and support of incident / break / fix and production support Manage the relationship with internal business partners Collaborate with other Regional ERP Functional Leads - Project Execution to deliver a seamless global project execution model.
Gather and effectively use data to deliver continuous improvement Actively participate in project and enhance reviews Partner with the Architecture team to design new solutions to meet business requirements Prepare functional specifications for conversions and enhancements Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams Provide and support user training where appropriate Coordinate with Power / Super Users in resolving issues that arises during user training Help in the management of Root Cause Analysis for service delivery issues Participate in MIM calls and Post-Mortem Reviews Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.