Murex Technical Support
Bangalore, India
4d ago

Job Description :

Murex Technical Support :

  • At least 3 years of work experience on Mx3.1environment is highly desirable
  • Good Experience in Unix Operating System, Sybase / Oracle RDBMS
  • Knowledge of 3 Tier architectures, T-SQL / PL-SQL and Shell / Perl Scripting languages
  • Experienced in writing automation scripts
  • Knowledge of CTRL-M
  • Knowledge of MX.3 architecture
  • Understanding of MX Installation procedure -
  • o Handons experience on setup / re-configure new & existing Murex environments.

    o Good understanding on Mx installation process and Mx binary upgrades, licenses and murex documentation.

    o Printer Configuration and Installation on Murex.

    o Understanding of Batch Processing / processing scripts technical configuration

    o Usage of processing scripts API for scheduling

    o Load balancing concepts and exposure of seting up load balancing for Murex app servers and customization of load balancer and the creation of processing scripts

  • Environment Management & Monitoring
  • o Environment planning and allocation, build / refresh, End-to-end support.

    o Experience in performing batch improvements, identifying and fixing long running jobs

    o Experience in supporing distributed apps server configuration on murex environment.

    o Disk Space and Memory Management.

    o Import / Export of Murex Database dumps

    o Day to day activities include logs review, client installation, troubleshooting, user dump extraction and monitoring of Murex application

    o Infrastructure, Business engine, middleware and sequencing layers monitoring

    o Monitoring system memory and Mxml configuration ,environment variables and the page file memory.

    o Monitoring & Killing murex sessions from monit.

    o Enabling of debug log level and trace file as a part of troubleshooting.

  • Support Processes
  • o Support maintenance activities which includes, daily, weekly, monthly & yearly. (Purging, trace, core & log files clean-up etc.)

    o L1 & L2 support processes and exposure

    o Areas of support - Murex EoD batch, troubleshooting Murex services, MxML exchanges, interfaces support and Murex reporting

    o Good understanding on the incident and problem management, Release Management, Configuration Management processes

    Shift : 12 : 30 PM - 9 : 30 PM

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