Job Description :
Murex Technical Support :
o Handons experience on setup / re-configure new & existing Murex environments.
o Good understanding on Mx installation process and Mx binary upgrades, licenses and murex documentation.
o Printer Configuration and Installation on Murex.
o Understanding of Batch Processing / processing scripts technical configuration
o Usage of processing scripts API for scheduling
o Load balancing concepts and exposure of seting up load balancing for Murex app servers and customization of load balancer and the creation of processing scripts
o Environment planning and allocation, build / refresh, End-to-end support.
o Experience in performing batch improvements, identifying and fixing long running jobs
o Experience in supporing distributed apps server configuration on murex environment.
o Disk Space and Memory Management.
o Import / Export of Murex Database dumps
o Day to day activities include logs review, client installation, troubleshooting, user dump extraction and monitoring of Murex application
o Infrastructure, Business engine, middleware and sequencing layers monitoring
o Monitoring system memory and Mxml configuration ,environment variables and the page file memory.
o Monitoring & Killing murex sessions from monit.
o Enabling of debug log level and trace file as a part of troubleshooting.
o Support maintenance activities which includes, daily, weekly, monthly & yearly. (Purging, trace, core & log files clean-up etc.)
o L1 & L2 support processes and exposure
o Areas of support - Murex EoD batch, troubleshooting Murex services, MxML exchanges, interfaces support and Murex reporting
o Good understanding on the incident and problem management, Release Management, Configuration Management processes
Shift : 12 : 30 PM - 9 : 30 PM