Cybersecurity & Technology Controls (CTC) delivers streamlined and consistent solutions supporting JPMorgan Chase s Controls and IT Risk agendas with a focus on risk reduction, stability, security, delivery, resiliency and efficiencies.
CTC s focus on standardization, consistency and simplicity fosters long-term productivity, quality and innovation across JPMorgan Chase.
The disciplines within this organization are Oversight & Controls Technology, Cloud Controls, Resiliency, Security, Identity &
Access Management, IT Risk & Controls, and Third Party Risk Management
The Global Identity and Access Management (GIAM) organization within CTC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by CTC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.
The Identify Governance and Administration team (IGA) within GIAM is the lifecycle management of the access security configuration (Identity &
Account Management). The primary focus being on standardization of the ecosystem, providing automated provisioning, end-to-end reconciliation, and Role-Based Access Control (RBAC) and Segregation of Duties (SOD) framework.
We are currently seeking a Software Engineer that combines both software engineering and systems / application support to join our team to operate, manage, and automate large-scale, massively distributed, fault tolerant systems.
This new Site Reliability Engineer role will build and implement creative solutions to operations problems, including optimizing existing systems and building infrastructure
We are a progressive development team within the firm working on technology at a scale that is seldom found elsewhere in the world.
We use agile methodologies in our development practices and believe that great software is developed through ongoing thoughtful conversation as opposed to a big upfront design.
We are building a technically diverse ecosystem using a mixture of Vendor Products, Custom In house built solutions, Graph DB s, Relational DB s, NoSQL db s, and combining it all through a managed services layer.
We re looking for true technologists who are driven by the desire to learn and push the boundaries of technology.
This will require an understanding of requirements, operating models, business flows and data and then partnering with technical specialists to deliver appropriate solutions.
There is an implicit ownership and accountability for the solution working as intended.
The ideal candidate is a results-oriented hands-on leader who can handle many different roles such as :
Contributes to product area, or software in order to automate manual operational work
Troubleshoots priority incidents, facilitates blameless post-mortems and supports solutions for closure
Engages with development teams throughout the software life cycle ensuring sustainable software releases.
Applies analytics on past data, like incidents and usage patterns for predicting issues and takes proactive actions.
Drives adoption of self-healing and resiliency patterns.
Lead and participate in performance tests, identifies the bottlenecks, opportunities for optimization and capacity demands
Defines and drives adoption of a best in class monitoring frameworks to accomplish end to end application or service monitoring and noiseless alerting end application or service monitoring and noiseless alerting with proper telemetry
Deploys sustainable software, system and product upgrades
Adds value to team delivery and works with team to complete tasks to high quality and actively learns new skills
Self manages the effort split between operational work and engineering work
Supports end-user functional and system support issues via various channels (e.g. tickets, email, chat)
Be part of the rotational support coverage as needed
Mentors other junior team members
BS / BA degree or equivalent experience with 4 years of Software Engineering and application support experience
Experience with one or more general purpose programming languages (e.g. Python, Java)
Experience with scripting languages (e.g., bash, PowerShell) to automate tasks and manipulate data
Experience with Agile and full software development life cycle disciplines
Experience with integrating solutions in a multi-vendor environment, including SaaS environments
Experience with resolving application function and system customer support issues
Experience with SQL for metrics development
Experience with Linux, Windows, Mac Operating Systems
Experience with Maven and Jenkins build tools
Experience troubleshooting Tomcat / Compile / Web / DB performance and other system level components
Proficient in designing, building, and deploying software based infrastructure components. (E.g. cloud products , container systems , compute, storage and networks services)
Designs and contributes to performance monitoring and capacity management tools.
Able to work on multiple large projects that have business impact, and is self-initiated. Should be able to provide supporting data or communicate business value of the projects.
Knowledge of Open Source and Source Code vulnerabilities and scanning methods a plus
Is seen as a change agent and key contributor to the SRE Team(s).