Technical Information Solutions Manager
Caterpillar Inc.
Chennai, Tamil Nadu, Indien
1d ago
source : JobLeads

We're looking for a candidate to fill this position in an exciting company.

  • Day-to-day management of a team of 10+ management employees (typically includes 5-6 agency people)
  • Create and maintain an engaging organizational climate / culture which encourages teamwork, commitment, employee growth and a sense of urgency toward business success.
  • Ensure all NPI deadlines are met, and SID operational goals are achieved
  • Understand customer and dealer technical information needs, and utilize this insight to make process improvements to the information we create and deliver
  • Develop collaborative relationships across the Service Information Division, with customers / dealers and other cross functional groups (specifically product groups) to ensure operational goals are accomplished.
  • Lead SID / TIS-wide projects that result in greater process efficiency and increased value to customers and dealers
  • Interact very closely with all COMPANY Groups
  • Bachelor's level degree
  • 9 -13 years of relevant work experience
  • Skills in people development, process improvement and collaboration
  • Proven human relations and communications skills
  • Strong initiative, extremely self-driven and able to work at a fast pace
  • Excellent team player
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