Lead, Risk Ops
Standard Chartered Bank
Bangalore, India, Asia
1d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

RRS is an integral part of Risk Services in GBS which supports the CPBB Risk Function.

The activities include :

  • The production and distribution of CPBB risk reports as per the agreed timeliness and frequency.
  • Ensuring that the Account monitoring reports are generated and delivered on a timely manner to the respective stakeholders.
  • Need to ensure that the reports are in similar trends as against the submissions made in the past.
  • Any changes to the reporting logic to be discussed and documented with the stakeholders and agreed in a Change Management template with proper UAT and UVT performed before taking this to production.
  • Strategy

  • The mitigation of risk by providing accurate and timely information necessary to support management decisions.
  • Protection of the Bank’s reputation. Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.
  • Ensure compliance with ALL internal policies and regulatory requirements.
  • Business

  • Ability to formulate and comply with credit criteria.
  • Ability to be highly flexible, adaptable, open-minded, responsive to the behaviour of the market.
  • Comprehensive knowledge on basic banking practices, policies and relevant regulatory concerns.
  • Processes

  • Responsible to manage the generation and delivery of daily / weekly / monthly / quarterly CPBB risk reports accurately and timely.
  • Responsible to ensure that the team delivers reports accurately with a adequate checks and controls are based on the past trends.
  • People and Talent

  • Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.
  • Ensure quality processing and adherence to all key controls and checks.
  • Responsible for handling all queries relating to the reports produced.
  • Risk Management

  • Work closely with the country risk teams.
  • Compliance with all relevant policies and procedure, guidelines, rules & regulations
  • Governance

  • Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc.
  • needs to be documented appropriately.

  • Ensuring that proper backups are being arranged for critical reports.
  • Ensure that the Cost Budgets are met according to management targets
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the GBS India / Risk Operations / RRS to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients;
  • Effective Financial Markets; Financial Crime Compliance; The Right Environment. *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Internal

  • Group CB Risk
  • Country Business (CB Head, VCGM, Sales & Marketing)
  • Country Operations
  • Credit Units (CI,FA, Collections & Recovery, CRM)
  • Finance
  • Legal, Compliance & Assurance
  • IS & IT Personnel (Local and Group)
  • Human Resources
  • Group Credit
  • External

  • Local Regulators
  • Auditors
  • External Collection Agencies
  • Other Responsibilities

  • E-Learning Modules, particularly the AML E-Learning Course, Credit Practices, Basel 2 and Credit Bureau, as applicable
  • Induction Program
  • AML Refresher Course
  • The mitigation of risk by providing accurate and timely information necessary to support management decisions.
  • Protection of the Bank’s reputation. Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.
  • Our Ideal Candidate

  • Develop familiarity with the key systems like C400 / CCMS / RLS / PDW / eBBS etc.
  • Adequate knowledge around SAS and Excel as these tools are primarily used to produce the MIs and also able to troubleshoot and resolve issues on these tools.
  • Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.
  • Knowledge of visualisation tools and automation techniques will be an added advantage.
  • The dialler administrator is responsible for operating predictive dialler technology for all countries in which the centralized dialler team are responsible for.
  • The role will require the administrator to execute dialling plan according to agreed business strategy and manage multiple country dialler campaigns simultaneously

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