O2C Operations Manager
Accenture
Chennai, India
5d ago

Job Description

1.To ensure collections targets as agreed with the business are achieved and aimed at meeting working capital requirements of the business.

2.To ensure daily and periodic activities as required by the business and are part of effective credit control are carried out timely, completely and accurately.

3.To ensure ageing of collectible balances across BU’s / geographies is within the agreed targets.

4.To ensure that credit related activities are carried out as per the agreed timelines with utmost accuracy.

5.Lead the Credit Control / Collections team and ensure all possible efforts towards achieving cash targets and ageing targets.

6.To generate management reports on time and circulate accurately.

7.To ensure there is proper coordination with the Accounts Receivables and Planning and Analysis / Reporting Team on flow of information and to work closely especially with AR on the unallocated amounts

8. To ensure any systems related work is performed on priority as and when demand arises.

9.To periodically audit the tasks / reports performed and prepared by the Team Leaders that includes account reviews, call monitoring to ensure quality is not compromised at any point of time.

10.Ensure that the SLA’s are met as per the Clients requirement.

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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