Manager - Client Services - Internet/Online (4-9 yrs) Chennai (Advertising / Content / Design)
Self Employed
Chennai, India
8d ago
source :

A manager in a Client Service role would manage larger accounts or multiple small accounts and have a team of Client Services Executives to deliver on projects.

This role should provide solutions and recommendations to Clients based on best practices in digital campaigns; and manage the delivery process by communicating a clear brief to the respective teams from the Client.

Resolving any issues arising during delivery, keeping track of the delivery schedule and ensuring Client satisfaction through timely delivery and error free work is part of the role.

  • Understand the objective and provide solutions by finding ways and means cutting across functions
  • Identify and provide non-standard solutions
  • Create effective proposal / estimates by accurate analysis of client requirements
  • Keep the client updated at all times and managing client relationships through the delivery process
  • Prefer some one with experience in digital client servicing

    ref :

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