Process Associate - Collections
1m ago
source : Shine

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and / or improvement Active user of Internet and online applications.


Review accounts and call on delinquent customers / receive phone calls to collect / resolve delinquent customer queries

Understand customer requirements and then collect on amount due.

Use all tools available to resolve delinquency while ensuring customer retention

Resolve customer issues and make him commit to a day for payment

Verify customer details

  • Provide finance advice to customers
  • Minimum qualifications

  • Minimum Qualification : Graduate
  • Should have excellent communication skills
  • Preferred qualifications

  • Ability to understand US accent
  • Excellent Negotiation Skills
  • Need to be customer centric
  • Good analytical skills
  • Relevant Experience in Collections
  • Apply
    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form