Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed.
The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork.
We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement as well as a dedication to driving the best possible experience for our clients.
In other words, if you like people and technology, you'll fit right in.
As a part of our latest transformation, we are searching for a Technical Support Engineer II that enjoys working directly with clients to solve a variety of problems across our suite of enterprise software applications to join our team of skilled support engineers at our rapidly growing Hyderabad Center of Excellence.
In this role, you will provide the second line of support to our customers, partners and consultants - collaborating closely with our worldwide client success and engineering teams to rapidly resolve software issues and quickly address customer requests.
Support Engineers will have the opportunity to build their communications, customer services and technical skills and the ability to learn a wide range of technologies related to enterprise grade software applications in a B2B setting.
Successful candidates should be passionate about client success and want to solve problems every day. You should have excellent communication skills, great analytical and problem solving skills and a client service focus to deliver the highest level of experience for our clients.
Required Skills :
Roles and Responsibilities :
All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your candidate application.
We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.