Problem Resolution SPA
Capgemini
Noida, UP, IN
5d ago
source : Successfactors

ShortDescription

Work in an AccountsPayable Helpdesk department of a Global luxury hotel brand.

  • Handle inbound and outbound calls for US and UKregion.
  • Manage centralized Email mailbox and voicemailbox.
  • Work in a blended profile as there are inboundcalls and emails to handle.
  • Work on the ticketing toolfor better SLA management.
  • Work on AP related queriesfrom our client and from their suppliers.
  • CreateVendor code and maintain vendor data.
  • Resolve AccountPayable (AP) related inquires for Hotel.
  • Work closelywith the various team in AP (like Processing and Paymentsteam)
  • JobResponsibilities

    Work in anAccounts Payable Helpdesk department of a Global luxury hotelbrand.

  • Handle inbound and outbound calls for US and UKregion.
  • Manage centralized Email mailbox and voicemailbox.
  • Work in a blended profile as there are inboundcalls and emails to handle.
  • Work on the ticketing toolfor better SLA management.
  • Work on AP related queriesfrom our client and from their suppliers.
  • CreateVendor code and maintain vendor data.
  • Resolve AccountPayable (AP) related inquires for Hotel.
  • Work closelywith the various team in AP (like Processing and Paymentsteam)
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