Billing Systems Analyst Lead
CSG International
Bangalore
1d ago
source : Shine

Position Type : Full time

Location(s) : IN.Bangalore.Office1

Position Details :

  • Setting up customer s billing schedules and procedures, processing and analyzing data, producing invoices and billing reports for Managed Service Customers and scheduling monthly activities with both internal and external teams.
  • This position supports Managed Service customers directly by phone and e-mail to address their billing or application questions and issues.
  • The Billing Analyst is the first level of escalation for all production incidents and therefore requires sound problem solving and time management skills.
  • A Billing Analyst may be asked to oversee the production activities of other Billing Analysts when assigned to do so.
  • This role will exercise discretion and independent judgment under general supervision.
  • Experience level is 10-13 Years
  • Postpaid Billing is mandatory.
  • Singl.eview experience is preferable.
  • People Management experience of 3-4 Years is mandatory.
  • Should have led a team 20 Resources
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