Telesales Executive
Snaphunt
Delhi NCR - New Delhi, India
3d ago

The Offer

  • Fantastic work culture
  • The Job

    Key responsibilities areas :

  • Contact potential or existing customers to inform them about service.
  • Answer questions about services or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company's reputation.
  • Go the extra mile to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.
  • Key competencies :

  • Proven experience as telesales representative or other sales / customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs
  • Ability to learn about products and services and describe / explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • The Employer

    We are hiring Telesales executive for a company that provides Staffing Solutions across Industries including FMCG, Logistics, Retail, E-Commerce, BFSI, Manufacturing etc.

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