Fantastic work culture
Key responsibilities areas :
Contact potential or existing customers to inform them about service.
Answer questions about services or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company's reputation.
Go the extra mile to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Key competencies :
Proven experience as telesales representative or other sales / customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs
Ability to learn about products and services and describe / explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
We are hiring Telesales executive for a company that provides Staffing Solutions across Industries including FMCG, Logistics, Retail, E-Commerce, BFSI, Manufacturing etc.