ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results.
From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-
edge analytics to create solutions that work in the real world. Our most valuable asset is our people a fact that’s reflected in our values-
driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-
tech, financial services, travel and transportation, and beyond. ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru.
Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business.
The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.
ZS’s Corporate Support teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-
driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication whether our customer is a client or another ZS employee.
Administrative Services provides services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-
planning operations, catering coordination and facilities management. PROJECT ASSISTANT Project Assistant will be a member of PMO Shared Services group and cater to various project teams.
He / she will be responsible for coordinating with account teams, managing the PMO function for program(s), supporting and managing processes and administrative needs of the account under the direction of Program Manager.
Responsibilities : Update project performance summaries (e.g., financials, utilization, SLA metrics) regularly Prepare & Maintain Weekly Adhoc Tracking Reports Facilitate continuous improvements leveraging various internal assets in consensus with key stakeholders Maintain project documents repository and ensure timely updates and version control Own PMO processes and tools (e.
g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.) Maintain status records, follow ups and report for tickets / requests / risks Manage onboarding / off boarding, training and team compliance, and maintain team roster including leaves / vacation tracking Manage asset (client laptops / phones) tracking Manage PMO assets and be a single point of contact for the team on any queries on relevant topics Coordinate with team members to track the adherence on project processes (e.
g., project status on ticket management system, etc.) Coordinate with key stakeholders for timely renewal of legal documents and flag upcoming billing milestones and preemptively communicate to program manager Team Coordination : Coordinate monthly offshore team meetings and video-
conferences between offshore and onshore team Coordinate and support project admin requirements regular team events, birthday celebrations, and ME time tracking Facilitate induction of new team members in the team by coordinating kick-
off meetings and getting appropriate system accesses Enable L&ED - planning trainings and tracking EVOLVE discussions Coordinate knowledge sharing sessions Client Coordination : Collaborate with client’s admin / support group to set up meetings & seminars Follow-
up with client’s PMO team on any issues with the PMO tools / processes that are shared across ZS and client (e.g., ticket management system, etc.
Work directly with client’s PMO team on updating and sharing performance summaries (financials, utilization, SLA metrics) with key stakeholders Qualifications : Graduate with 1.
fluency in English is required, additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment.
An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. NO AGENCY CALLS, PLEASE.
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