Process Executive - Voice
Cognizant
Mangalore, Karnataka, India
5d ago

Team Lead Team Manager- B&L

Qualification :

Graduate(exclusion BE,Btech,MCA)

Responsibility : Business,Customer

Business,Customer

  • Minimal Customer interaction under guidance.
  • Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
  • Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
  • Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
  • Adhere to the mandatory industry regulation and compliance requirements for the given process.
  • Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
  • People,Team Management.
  • Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.
  • Good To Have Skills

  • Mortgage Loan
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