Trainer Lead
Citi
Chennai, India
4d ago

The Trainer Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.

Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise.

Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business.

Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function / job family.

Responsibilities :

  • Delivers courses content and ensures participants leave with new skills to apply to their job (in some businesses this starts with onboarding)
  • Partners with regional and business coilleagues to align priorities and activities
  • Stays connected with Learning Advisors to share insights and ensure program objectives are being met.
  • Provides performance support to newly trained associates.
  • Facilitates coaching, communication and leadership workshops.
  • Manages tight timelines and pace of the course / class
  • Manages classroom environment as well as pre and post-class activities, reports on program progress to necessary stakeholders.
  • All other duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Qualifications :

  • 6-10 years of experience;
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented
  • Education :

  • Bachelor’s / University degree, Master’s degree preferred
  • Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - IN

    Time Type : Full time

    Citi is an equal opportunity and affirmative action employer.

    Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

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