Cloud Operations Engineer
Bangalore, India
6d ago

As a Cloud Operations Engineer, you are responsible for performing a broad range of IT duties in an individual and a team-based capacity with a strong technical background through education and hands-on experience.

Successful candidates will have demonstrated a record of designing, deploying, monitoring and maintaining mission critical production manufacturing systems and networks. Responsibilities

  • Monitor SaaS infrastructure availability and performance 24x7x365
  • Ensure the highest uptime for customers in our SaaS environment
  • Monitor application health and report application errors, bugs & exceptions
  • Adhere to the incident escalation procedure based on the severity
  • Test and Deploy the New Product releases, SaaS Memos to the Staging and Production Environments
  • Collaborate with other operational and development teams during triage and resolution of operational issues.
  • Adapt to any new changes in the technology and infrastructure used within the organization
  • Essential

  • Minimum of 2 years’ experience in Server Support or Technical Support or System Administration
  • Good understanding of basic Cloud Services Models
  • Good knowledge on Windows Server Administration and Troubleshooting
  • Good knowledge on Unix / Linux Server OS
  • Good understanding of Web technology, basic networking & hardware knowledge and software applications.
  • Basic understanding of database technologies like SQL, MySQL, PostgreSQL .etc
  • Basic understanding and work experience with Amazon Web Services Cloud Services Platform. AWS Certification will be an added advantage
  • Ability to effectively work individually or in a team environment
  • Ability to deal with and resolve complex situations in a professional manner
  • Ability to handle multiple tasks / projects simultaneously
  • Basic scripting knowledge on PowerShell, Regexp, vb scripting, Python...etc will be an added advantage
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