Job Description Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat).
We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to : Be the point of contact : Develop outstanding customer service skills.
Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.
basic Microsoft Office (Outlook, Word, Excel) experience Proven customer service skills