Tamil Nadu, India
4d ago
source : Findojobs

Job Description Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat).

We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to : Be the point of contact : Develop outstanding customer service skills.

Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

  • Qualifications Our most successful candidates will have : A High School diploma or GED Excellent verbal and written communication skills;
  • proficient reading skills Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred) Basic PC keyboarding skills;
  • basic Microsoft Office (Outlook, Word, Excel) experience Proven customer service skills

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