Associate, MIS L1, BES
Integreon
Mumbai, IND
6d ago

Job Title : MIS L1

Location : Mumbai, India

Reporting Manager : Senior Manager

Responsibilities and Duties :

  • Operate as per the defined workflow processes and Standard Operating Procedures.
  • Ensure accurate record-keeping and time tracking.
  • Adaptable to changes in the work environment, following instructions for day-to-day responsibilities.
  • Attend meetings / conference calls with the Client and Integreon Manager.
  • Thoroughly understand the working of the process and its requirements.
  • Assist the Client and Integreon Manager to manage staffing and Management Information.
  • Proactively suggest perspectives to the Client and Integreon Manager on options to manage capacity.
  • Generate intellectual MIS vital for smooth functioning of the process.
  • Manage and build strong Client relationships by exceeding Client (internal and external) expectations.
  • Required Skills / Abilities :

  • Proficient in MS Office; Advanced skills in MS Excel
  • Decent English-speaking skills
  • Should be able to perform high level data analysis
  • Fixed shift can start at around 2 pm and end by 10 or 11 pm India time
  • Education and Experience :

  • Graduate or Equivalent
  • Minimum 5 years of experience in business analysis, reporting with a large production centre.
  • Proven experience in working with varied workflow and timekeeping tools
  • Experience of working as a Business Analyst or Project Manager with leading KPO or Captive centres
  • Company Information :

    Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms.

    Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient.

    Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services.

    With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.

    If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

    We are One. We are On.

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