Quality Analyst
Mumbai, INDIA
2d ago
source : TimesJobs

Job Description Monitor calls to ensure Client and Intelenet standards are maintained. Would need to ensure deadlines are met with 100 PERCENT accuracy.

Need to be part of calibration process. Would be required to constantly give feedback to the floor in terms of areas of opportunities.

Daily reporting of the tasks completed and areas of opportunities. Assisting in the development of a feedback mechanism, in order to improve service quality Ability to work well in and promote a team environment, excellent understanding Customer Service & Quality focus.

Basic Computer knowledge - Knowledge of MS Office (Word, Excel, Power Point) Proficient in using email (Email Etiquettes) Keyskills Qa Quality Analyst Quality Analyst Bpo Qa Bpo Company Profile Company is a large global Business Process Outsourcing player, committed to delivering our clients strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.

Apply Now Recruiter is interested to get potential application for this job opening. Interested Candidates are requested to apply and inform your interest in this job.

Recruiter will proceed your potential application and will be in touch with you shortly. Sign-In to Apply Register And Apply

Report this job

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form