Business Systems Consultant 3
Wells Fargo
Hyderabad India
6d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a diversified, community-based financial services company with $2.0 trillion in assets.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.

com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No.

25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

The Consumer Lending Technology group consists of Home lending, Auto and Platform support for various applications across retail / mortgage lending businesses.

From achieving sustainable homeownership, managing credit, purchasing a car to financing college, Wells Fargo Consumer Lending cares about our customers.

Today, our diversified team provides home lending, auto loans, and student loans to more than 30 million customers

About the Role

Act as liaison between project management, technology teams and business stakeholders. Analyst role with certain degree of subject matter expertise for understanding business / process, gathering requirements, elicitation, requirement planning and management and also to involve in defining problem statement and feasible problem solutions .

Play as change agent and get into the process / data analysis for stakeholders and internal / external partners.

Change Management

  • Review and log all Change Request (CR) that are stakeholders to validate no impacts to our applications.
  • Review and approve all Change requests
  • Maintain the work efforts and make sure that we stay in compliance with all of the necessary approvals and documents within SDLC tool tracker.
  • This means that these need to be closed before 7 days once the CR has been installed.

  • Setup new SD Elements projects for our applications when requested.
  • Maintain our Client BCP within ORS system.
  • Work on Risk Assessment forms.
  • Maintain our RTS within DMS.
  • Update ORS of our walkthroughs and simulations of our applications.
  • Perform walkthroughs of the BCP plan with the team.
  • Validation that our BCP is current.
  • Anything else that is related to maintaining our BCP plan.
  • Essential Qualifications

  • 6+ years of experience in enterprise level IT systems (preferably within IT Requirements Gathering / SDLC / Change Management)
  • Good Java knowledge along with business analysis experience preferred
  • Demonstrated business analysis and project management skills
  • Strong problem solving skills, detail orientated, quick to recognize issues and recommend timely solutions
  • Strong systems / process orientation with demonstrated analytical thinking and organization skills
  • Desired Qualifications

  • Demonstrated Business and functional analysis skills
  • Proven experience in gathering requirements from project stakeholders who are in multiple global locations
  • Market Skills and Certifications

    ITIL Foundation or Intermediate

    APAC

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