Oracle Manufacturing consultant
Merck
Bangalore, India
1d ago

A career at our company is an ongoing journey of discovery : our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics.

For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

The Application Consultant for the Oracle Manufacturing process acts as E2E responsible for the Bill of Material, Routing, Inventory Management, Lot Control and Serialized Control topics to provide state of the art solutions and services.

This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements.

The Application Consultant will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests.

This will be done by leveraging technical skills provided by external partners.

In this role we require an excellent knowledge of Oracle Purchasing and Planning, Internet Procurement, B2 Punchout and iSupplier modules and the adjacent modules combined with a good understanding of associated P2P (Procure to Pay) business processes integrated with ERP systems.

Thus he / she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands.

The application consultant will play a key role working closely with the SAP migration team to migrate Oracle to SAP. The application consultant will have opportunity to learn SAP and be part of the SAP team to support the application.

Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs.

This includes periodic reviews and the use of defined processes to hand over new services.

Purchasing is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape.

The integration of all those components and the participation in architecture design decisions is also part of this position.

Responsibilities (optional)

Ensure customer satisfaction through proper solution design delivery, applications life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance.

Secure minimal business disruption on application go live based on proper design and formal project hand-over process.

Operational Vendor Management & Reporting

  • Manage vendor service performance against below processes
  • Establish the required improvements plan as per identified gaps and / or defined requirements
  • Secure timely issuance of periodic performance report and annual service reviews
  • Incident Management

  • Lead the resolution of critical or complex incidents including related crisis management when appropriate
  • Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)
  • Problem Management

  • Lead master plan and priorities toward ticket elimination and automation
  • Proactively suggest possible solutions and propose an action plan for improvement to management
  • Change and Release Management

  • Establish documentation of current and target application architecture (incl. CMDB)
  • Establish and implement the Life Cycle Mgmt plan for applications in scope
  • Secure Change Management processes in line with relevant SOPs
  • Ensure complete and accurate handover documents created prior to production release
  • Manage the application portfolio at the most appropriate level of release
  • Project Delivery

  • Lead technical design of applications / solutions in portfolio
  • Provide technical services and functional advice on the implementation of business applications
  • Provide functional / technical support to project teams
  • Provide the technical input for defining and maintaining the development standard and guidelines
  • Who you are :

    Education / Professional Experience

  • Bachelor / Master degree or equivalent in Computer Sciences and / or Business Administration
  • 8-year experience in software or applications services
  • 3-year experience within an international environment
  • Languages

  • English mandatory (written and spoken)
  • An additional language (German, Spanish or Portuguese) is an asset
  • Skills & Competencies

  • Strong interpersonal and organizational skills
  • Strong written and oral communication skills
  • Willingness to travel
  • Ability to make difficult decisions and act autonomously
  • Integration skills regarding the use of functionality within Oracle Manufacturing
  • Expert knowledge in Purchasing and inventory management
  • Expert knowledge in Bills of Material
  • Expert knowledge in Routings
  • Good knowledge in Inventory Management
  • Good knowledge in MRP / Demand management
  • Good knowledge in XML Gateway
  • Basic knowledge in Forms and Forms Personalization
  • What we offer : With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons.

    We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life.

    Join us and bring your curiosity to life!

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