Purpose of the Team The Global Business Services Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support.
The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.
The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong functional knowledge of Oracle e-Business Suite and related applications. Role
Manage system enhancements, projects, strategy, setups & system support for assigned Oracle e-Business Suite modules
Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and / or provide system training as needed.
Collaborate with internal technical teams to facilitate / test issue resolution
Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed).
Lead evaluation efforts for new products and / or functionality based on business requirements.
Ensure configuration documentation and training guides are updated based on application changes or new functionality.
Complete testing efforts timely related to application patching, upgrades, modifications, etc.
Create effective business / technical requirements, analysis & documentation for assigned projects. All About You
Bachelor's degree in Accounting, Finance, or Information Systems - or equivalent work experience.
Functional knowledge of Oracle e-Business Suite version 12 core financial modules preferred.
Ability to quickly engage and influence business partners driving change in the organization
Proficiency with MS Office applications
Knowledge of key Project Management methodologies & tools, Microsoft Projects and Visio preferred
Excellent written & verbal communication skills required with the ability to effectively communicate & develop strong relationships within a multinational organization
Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects Due to COVID-19, most of our employees are working from home.
We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely.
We value the safety of each member of our community because we know we’re all in this together.