Pre Sales Engineer
Gainsight
Hyderabad, India
7d ago

Exp - 1-2 Years

Demo & Proof of Concept (POC) Configuration :

  • Support the field-based Solution Consulting team (pre-sales engineers) by building demo environments and POC environments that are then delivered by the SC team to prospects and customers.
  • Reports to the Director of Solutions Consulting (with local India supervisory oversight from Director of Support)
  • Create & configure demo environments (e.g. create demo site, install Gainsight in sandbox or production, configure use cases from written requirements)
  • Create custom objects and fields to match customer data (SFDC, MongoDB, Redshift)
  • Pivot and transform data sets into proper formats and templates
  • Load data sets into demo or sandbox environments
  • Configure Gainsight application including rules, reports, dashboards, Calls to Action (alerts), play books, health scores, surveys, emails, workflow
  • Test configuration, workflow and use case scenarios
  • Develop customer integrations that may be needed to support a POC
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