Technical Support Executive
CoinDCX
Mumbai, Maharashtra, IN
9d ago
source : Instahyre

Customer Support

  • Complete management and resolution of customer queries
  • Developing refined processes for making the support resolution faster and smoother.
  • Optimize the entire support.
  • Responsible for optimizing their performance and development.
  • Telegram Community Management

  • Managing the community on telegram and handling queries.
  • Coordinating with Telegram Admins and building strategies to increase community engagement.
  • Increasing the user base on the telegram channel.
  • Assist As Required

  • Apart from the dedicated tasks assisting in any way as and when deemed necessary.
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