About Outbound Contact Center :
Outbound Contact Center engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell.
The Outbound Contact Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience
About the Role :
The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to prospective customers and explore other cross-sell opportunities to them.
The Virtual Acquisition Manager (VAM) needs to be proficient in the core NTB liability product being offered and possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products
Key Responsibilities :
Acting as a single point of contact till the customer is on boarded.
Optimal qualification for success on the job is :
Role Proficiencies :
For successful execution of the job, the candidate should possess the following :