System Development Engineer I, Comixology
Amazon
Chennai, IND
2d ago

Job summary

The Comixology Support & Systems Dev Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Comixology and Kindle digital comics family of development teams and working with production operations teams for software product release coordination and deployment.

This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.

Key job responsibilities

The Systems Development Engineer will work closely with our System Admin Engineer to support Comixology’s large, complex fleet of services.

You’ll ensure that our systems are stable, secure, and up-to-date, and you’ll play a key role in troubleshooting and engaging with Software Development Engineers during outages.

You’ll also work with Comixology software development teams in support of building and releasing cutting edge new features for comics customers.

  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Plan and deploy security updates for Linux OS and software packages
  • Troubleshoot and ensure system and software reliability
  • Support various AWS Services such as EC2, RDS, Elasticache, and Cloudwatch
  • Work on operations and maintenance driven coding projects, primarily in Java and PHP.
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination and follow-up to maintain service level agreements
  • Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
  • You are responsible to design and develop solutions / services on top of existing solution / service and simplify the day to day challenges.
  • You are responsible to enhance services to control the operations and reduce operational burden.
  • You write quality code, test them, review with other development engineers and implement them.
  • You take initiatives to improve services and reduce operational burden through automation.
  • About the team

    Comixology, a revolutionary, cloud-based digital comics service, was acquired by Amazon in 2014. The Comixology team is responsible for comics including comic books, graphic novels, manga and bandes dessinées worldwide at Amazon, including the Comixology-branded apps, Kindle comics, and the comics store on Amazon.

    com. The team’s first-in-class innovations include the exclusive Comixology Guided View technology which provides an immersive and cinematic reading experience and Comixology Unlimited, a monthly subscription service.

    ComiXology is based in New York City, with operations in Seattle, Los Angeles, and Chennai.

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