Technical Support Executive
Quantum Link Communications Pvt. Ltd.
Mumbai City
1d ago

Tasks Responsibilities To be completely familiar and conversant with all the features and benefits of the companys products and services and to convey this to customers when required To interact with customers and resolve any specific issues they may be facing To assist the team in supporting warranty programs covering software products and services for over 5 000 customers across the country Perform all routine operations of the Tech Support team responsibly these cover trouble shooting problem solving answering customer queries and providing training relating to QLC range of product services

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