About the Company :
NoBroker.com is a Bangalore based real estate search portal that connects flat owners and tenants directly with each other.
The company does not charge any brokerage from either parties. NoBroker is operational in 5 cities namely, Mumbai, Bangalore, Pune, Chennai and Gurugram.
With cumulative 45 lakh customers, it has grown 10X in last one year. With three rounds of funding of $20 mn, it is well funded by key Indian, Japanese & Korean investors like SAIF Partners, KTB ventures and BeeNext.
It is headquartered in Bangalore with a team of 500+ people.
Role and Responsibility
Customer Relationship Manager :
Act as relationship manager for the Paid customers of NoBroker
Build sustainable relationships and trust with customer accounts through open and interactive communication
Identify and assess customers needs
Service customer in finding the right tenant / house as per the requirement of customer
Dial outbound and attend inbound calls of customer and leads
Use internal tools and methods to provide best possible service to the customer
Negotiate with leads on behalf of customer
Keep customer up-to date on the progress of his account
Follow communication procedures, guidelines and policies
Go extra mile to provide excellent customer service
Sales Champion :
Identifies business opportunities by identifying prospects
Sells products by establishing contact and developing relationships with prospects; recommending solutions
Outbound calling on data collected through lead generation activities / secondary data sources
Daily follow-ups on older leads and work on new leads
Maintains quality service by establishing and enforcing organization standards
Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization
Value Proposition for NoBroker Employees :
Best in class Salary - Rs 2,97,600 to Rs 3,24,000 per annum (Fixed upto Rs 2,16,000 and Variable (payable monthly) upto Rs 1,08,000)
Employee Insurance Rs 1,00,000 per year - premium paid by NoBroker
Lunch and Snacks - On the house / free of cost
Promotion cycle - potential to get promoted 4 times every year - 2 normal promotion in a year (every 6 months) + 2 early promotions in a year for outstanding performers
Accelerated growth - chance to grow as a unit head; team leader; assistant managers in a short span of time for good performers (people have become assistant managers in as early as 2 years and have got NoBroker's stocks also)
Monthly reward and recognition to outstanding perfomers
Regular Team parties and Annual day outing of entire NoBroker
NoBroker Technologies Pvt Ltd.
ref : updazz.com)