No Broker - Customer Relationship Manager - Sales (0-5 yrs) Bangalore (Tele Sales/BPO)
No Broker
Bangalore
3d ago
source : iimjobs.com

About the Company :

NoBroker.com is a Bangalore based real estate search portal that connects flat owners and tenants directly with each other.

The company does not charge any brokerage from either parties. NoBroker is operational in 5 cities namely, Mumbai, Bangalore, Pune, Chennai and Gurugram.

With cumulative 45 lakh customers, it has grown 10X in last one year. With three rounds of funding of $20 mn, it is well funded by key Indian, Japanese & Korean investors like SAIF Partners, KTB ventures and BeeNext.

It is headquartered in Bangalore with a team of 500+ people.

Role and Responsibility

Customer Relationship Manager :

  • Act as relationship manager for the Paid customers of NoBroker
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Identify and assess customers needs
  • Service customer in finding the right tenant / house as per the requirement of customer
  • Dial outbound and attend inbound calls of customer and leads
  • Use internal tools and methods to provide best possible service to the customer
  • Negotiate with leads on behalf of customer
  • Keep customer up-to date on the progress of his account
  • Follow communication procedures, guidelines and policies
  • Go extra mile to provide excellent customer service
  • Sales Champion :

  • Identifies business opportunities by identifying prospects
  • Sells products by establishing contact and developing relationships with prospects; recommending solutions
  • Outbound calling on data collected through lead generation activities / secondary data sources
  • Daily follow-ups on older leads and work on new leads
  • Maintains quality service by establishing and enforcing organization standards
  • Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization
  • Value Proposition for NoBroker Employees :

  • Best in class Salary - Rs 2,97,600 to Rs 3,24,000 per annum (Fixed upto Rs 2,16,000 and Variable (payable monthly) upto Rs 1,08,000)
  • Employee Insurance Rs 1,00,000 per year - premium paid by NoBroker
  • Lunch and Snacks - On the house / free of cost
  • Promotion cycle - potential to get promoted 4 times every year - 2 normal promotion in a year (every 6 months) + 2 early promotions in a year for outstanding performers
  • Accelerated growth - chance to grow as a unit head; team leader; assistant managers in a short span of time for good performers (people have become assistant managers in as early as 2 years and have got NoBroker's stocks also)
  • Monthly reward and recognition to outstanding perfomers
  • Regular Team parties and Annual day outing of entire NoBroker
  • HR Executive

    NoBroker Technologies Pvt Ltd.

    ref : updazz.com)

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