Field Technical Support
Pune, India
2h ago
source : Cutshort

Responsibilities : Provide service and customer support during field visitsFollow discussed schedule and execute accordinglyManage all on-

site installation, repair, maintenance, and test tasksDiagnose errors or technical problems and resolve with a guided approach,Follow regular reporting to the managerDocument processes where requiredFollow all company's and department's field procedures and protocolsCooperate with the technical team and share information across the organizationComprehend customer requirements and make appropriate recommendations / briefingsBuild positive relationships with customersRequirements : 1-

3 years experience in field supportAbility to troubleshoot, test, repair and service technical equipmentExcellent written and verbal communication abilityAbility to work flexible shifts and to adapt to changing work schedulesFamiliarity with mobile tools and applicationsStrong multi-

tasking and organizational skills Skills : - Tech Support, Communication Skills, Technical support and Software implementation

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