Tech Lead - Application/Production Support (5-8 yrs) Bangalore (Systems/Product Software)
Infotree Service
2d ago
source : Highorbit Careers Pvt. Ltd
  • 5 - 8 Years of production support experience
  • Proactively work with customers to resolve and assist with any technical issues which may arise in production
  • Analyze the issue in detail, re-produce in our internal systems
  • Collect all the logs and identify the root cause
  • Manage expectations, constantly be-in communication
  • Deploy the application to production and manage it
  • Thorough production test after deployment
  • Resolve the issues and prepare patch
  • Work with engineering team, Product Management for resolution
  • Help building features and minor enhancement rest of the time
  • Skills :

  • C#, .net, angular 6, JavaScript, CSS, HTML, SQL
  • Knowledge of remote debugging tools
  • Query analyzer, execution plan, database administration, database profiling, etc
  • Knowledge of network capturing tools such as wireshark, fiddler
  • Knowledge of capturing system level logs, dumps, application logs, database logs, event logs
  • Strong knowledge of IIS and database configurations
  • Strong knowledge of networking, SSL certificates, group policies
  • Must Have networking, SSL certificates, group policies, IIS and database configurations
  • Good to have - C#, .net, angular 6, JavaScript, CSS, HTML, SQL, remote debugging tools

    Shift : CST Time zone to be followed from India (6 pm IST to 3 am IST / 7 pm IST to 4 am IST)

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