Customer Associate Executive
Impact HR and KM Solutions
Nashik
4d ago
source :

The Position Holder Will Be Responsible for Responding to Emails and Chat To from Customers By Ensuring Proper Resolution in this Role One Will Be Responsible to Provide Concise Quality Customer Service in a Professional Timely and Courteous Manner and Maintain Communication for Every Interaction On System the Ideal Candidate Will Need to have Excellent Customer Sensitivity and the Ability to Multitask in a Dynamic High Volume Contact Centre Environment job Responsibility1 comprehend and Process all Email and Chat Correspondences from Customers in a Timely Manner 2 provide Successful Research Resolution to all Customer By Replying in a Prompt and Professional Manner Via Email and Chat 3 complete all Customer Care Followups in a Timely Fashion 4 maintain a Positive and Professional Working Relationship with Peers Management and Support Resources with a Constant Commitment to Teamwork and Exemplary Customer Service 5 provide Alternatives Superior Customer Experience On Emails and Chat

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