Are you a person who knows how to use data and analytics as a tool to drive business decisions? If yes, we have a perfect role for you.
Join Amazon's Employee Experience Analytics global team and help make a difference for all Amazonians! Amazon is known to be a metrics driven culture.
We’re looking for a Business Intelligence Engineer with expertise and passion in working with large data sets, experience bringing data from disparate data stores to programmatically identify patterns in the data, data visualization, and create business leadership friendly reports.
You should have deep expertise in the design, creation, management, and business use of large datasets.
The Employee Experience Analytics (EXA) Team is part of Amazon’s Human Resources organization. We are a fun and diverse global team (members in 4 different countries).
We develop listening mechanisms that capture the voice of our customers, Amazon employees. The listening mechanisms range from sophisticated structured surveys, voice calls, case management systems, and open-
ended feedback. Our goal is to empower employees to express their expectations with professional HR services and ensure a frustration-
free experience. EXA team’s work is composed of following programs and the BI Engineer would work with all team members in managing the data needs and building analytical capabilities.
1) How’s My Driving : A touch-point based survey program that enables us to capture employee perceptions of their interactions with HR
2) Analytics : Data analytics and applied statistics that help provide analysis of the captured data and develop metrics that define service health
3) Natural Language Processing : All unstructured data (text, voice calls, call notes, etc.) captured is processed using sophisticated tools to further deep dive into experience and provide anecdotal support to analytical findings
Successful candidates demonstrate an ability to :