Assistant Manager - Investment Accounting.
Genpact
Gurugram, India
7h ago

Responsibilities

  • The project handles the Digital & Analytics up-skilling agenda for the Operating teams. Being the largest re-skilling initiative, being proactive in re-design of the program & driving the adherence of the initiative
  • Engage in extensive Sales / Customer facing communications to ensure client happiness and continuous improvement and onsite visits to customer locations.
  • Maintain blueprints that map the end-to-end processes, including controls and critical metrics
  • Support Improvement Initiatives / transformation projects
  • Bring to bear common practices across Genpact centers
  • Support balanced global end-to-end processes
  • Bring to bear relationships with sales and customers to achieve financial services efficiencies.
  • Share standard methodologies & provide strategic direction for processes
  • Support service delivery through metrics & reporting
  • Establish process measurements and benchmarks with Operation teams
  • Lead Monthly Operations & Continuous Improvement reviews with client
  • Lead Program Planning, Communication, Budget and Resources
  • Ensure consistent connectivity with the customer to collect concerns and feedback
  • Review Feedback Matrix with business partners
  • Ensure resolution of action items is completed timely
  • Publish weekly Progress Trends
  • Support / Lead Project Initiative work streams
  • Partner with all OTC solutions and support operations
  • Efficiently utilize all cross-functional resources to ensure optimum service for internal and external customers
  • Handle ad hoc problems, inquiries, and requests from the client, business contacts and internal departments
  • Assist in the development of Global Process Lead SMEs through training, the establishment of objectives, communication of rules, constructive feedback
  • Qualifications!

    Education and experience :

  • Graduate (Accounting / Finance) or equivalent related work experience
  • High results-orientation and inspiring, engaging leadership style
  • Customer-focused with a big picture approach to decision-making, evaluation, and problem-solving
  • Ability to work with all Microsoft Office programs, especially MS Word, Excel and Access
  • Excellent Written and Verbal Communication Skills
  • Excellent Customer Service skills
  • Good Negotiation and analytical skills
  • Experience in Project management
  • Preferred Qualifications

  • University degree with emphasis in Accounting and / or Finance
  • Pro-active, forward looking mind set and high-quality delivery focus
  • Able to see the big picture while paying attention to details
  • Great teammate with a high degree of personal accountability
  • Good communication skills and ability to interact with all levels within organization
  • Ability to deal with ambiguity and foster positive outcomes
  • Ability to effectively prioritize and meet tight deadlines
  • Work independently as well as part of a team
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