Assistant Manager - Investment Accounting.

Genpact

Gurugram, India

7h ago

Responsibilities

The project handles the Digital & Analytics up-skilling agenda for the Operating teams. Being the largest re-skilling initiative, being proactive in re-design of the program & driving the adherence of the initiative

Engage in extensive Sales / Customer facing communications to ensure client happiness and continuous improvement and onsite visits to customer locations.

Maintain blueprints that map the end-to-end processes, including controls and critical metrics

Support Improvement Initiatives / transformation projects

Bring to bear common practices across Genpact centers

Support balanced global end-to-end processes

Bring to bear relationships with sales and customers to achieve financial services efficiencies.

Share standard methodologies & provide strategic direction for processes

Support service delivery through metrics & reporting

Establish process measurements and benchmarks with Operation teams

Lead Monthly Operations & Continuous Improvement reviews with client

Lead Program Planning, Communication, Budget and Resources

Ensure consistent connectivity with the customer to collect concerns and feedback

Review Feedback Matrix with business partners

Ensure resolution of action items is completed timely

Publish weekly Progress Trends

Support / Lead Project Initiative work streams

Partner with all OTC solutions and support operations

Efficiently utilize all cross-functional resources to ensure optimum service for internal and external customers

Handle ad hoc problems, inquiries, and requests from the client, business contacts and internal departments

Assist in the development of Global Process Lead SMEs through training, the establishment of objectives, communication of rules, constructive feedback

Qualifications!

Education and experience :

Graduate (Accounting / Finance) or equivalent related work experience

High results-orientation and inspiring, engaging leadership style

Customer-focused with a big picture approach to decision-making, evaluation, and problem-solving

Ability to work with all Microsoft Office programs, especially MS Word, Excel and Access

Excellent Written and Verbal Communication Skills

Excellent Customer Service skills

Good Negotiation and analytical skills

Experience in Project management

Preferred Qualifications

University degree with emphasis in Accounting and / or Finance

Pro-active, forward looking mind set and high-quality delivery focus

Able to see the big picture while paying attention to details

Great teammate with a high degree of personal accountability

Good communication skills and ability to interact with all levels within organization

Ability to deal with ambiguity and foster positive outcomes

Ability to effectively prioritize and meet tight deadlines

Work independently as well as part of a team

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