Senior Analyst Billing - Gurgoan -
11d ago


Welcome to SITA... We lead one of the most excitingand advanced industries on earth. Around theworld, nearly every passenger flight relies on SITA technology, almost everyairport and airline does business with us, and it’s our job to support theiroperations.

As the world's leading air transport IT and communicationsspecialist, we’re committed to meeting the demands of the air transportindustry around the clock, every day.

Our Vision : Easy air travel every step of the way


With us there are no limits for people looking toexplore the edges of possibility and beyond. Together, we Go.Far.

Challenge : Our people take on some of the biggest challenges in our industry.They aren't afraid to think bigger, work harder and deliver smartersolutions that are continuously transforming air travel.

Opportunity : Taking on these challenges opens up a world ofopportunities for our people. We make sure they have the chance to developtheir skills, explore new horizons and grow their careers on a global scale.

At SITA we believe that creating and nurturing an inclusiveculture is about who we are as an organisation, and as an employer.

Diversityis more than a target to us, it’s a key part out of our collective identity andvalues.

Benefits in India

  • Flexible working : Working from home 1 day per week(in agreement with your manager).
  • Employee Provident Fund
  • EDLI (Employee Deposit Linked Insurance Scheme)
  • Employee Pension Scheme
  • Gratuity
  • Group Mediclaim Insurance
  • Group Accident Insurance
  • Group Life Term
  • Leave : annual, casual, hospitalization, sick
  • Maternity Leave : 26 weeks
  • Medical examination
  • Transport allowance (only for some locations)
  • NB : Note that these benefitscan change and some of these benefits have conditions’ and may not apply toall employees


    The Senior Billing Analyst has full responsibility for the billing production of product lines having high revenue level, or of specific major customer accounts.

    The Senior Billing Analyst is also accountable for tax calculation, for generating all outputs required for accounting / treasury needs, and for delivering all supporting documentation to SITA customers in a timely and accurate manner.

    The Senior Billing Analyst has the responsibility for the requirement, the testing needs definition, and the final acceptance of the maintenance developments provided by IS.


  • Managing any billing parameters and tariffs for the product line, customer account, or specific area including tax parameters.
  • Implementing and processing all necessary quality controls on the data provided to the billing system to ensure accuracy and coherence of these data, taking the corrective actions as appropriate.
  • Being fully responsible for following-up the batch processes launched by IT operations and managing the resolution of potential problems and timing with them.
  • Participating and / or implementing any new product launched by SITA, any new billing facility, or new agreement signed by SITA, with the support of the IT development teams or with existing development tools available to the billing division.
  • Providing the user guides for a given process, and taking care to get up to date detailed design documentation from IS.
  • Guaranteeing the timeliness, completeness and accuracy of the billing data provided to any downstream system or processes (internal or external to the Billing operations group).
  • Checking the results of data transfers to these systems or processes.

  • Meeting billing production cycle deadlines in order to ensure optimization of SITA treasury.
  • Responding to internal or external customers by conducting simple or complex investigation on operational or billing data and processes, so as to provide a complete support to any user of the SITA invoices, with the ability to produce ad-hoc reports.
  • Providing on a regular basis, clear visibility about actions performed and communicating efficiently to any contact concerned about revenues impacts and potential customers' dissatisfaction.
  • Taking all necessary actions to improve the billing processes and enrich the billing system to fit the evolution of the business.
  • Providing support when required to the CBR dealing with major customers billing complaints.

  • 4 / 5+ years of billing or back office / operations or billing application administration / maintenance
  • Experience in database management (Oracle / SQL programming)
  • Exposure to financial control

  • Understanding of billing inputs data
  • Database management ( SQL ) skills
  • Interest in the IT industry / Telecommunication business
  • Ability to understand the interactions with other functions / processes
  • Understanding of a "Sales to Cash" chain
  • Quality control skills
  • Knowledge of the SITA Billing application and processes
  • Functional understanding of the SITA services
  • Ability to challenge the methods and processes in place
  • Capacity to manage a relationship with IS as a provider
  • Time management / respect of deadlines
  • Communication skills

  • Attention to Detail
  • Financial Acumen

  • Adhering to Principles & Values
  • Creating & Innovating
  • Customer Focus
  • Results Orientation
  • Communication
  • Impact & Influence
  • Leading Execution

  • Academic qualification required. (Finance / management techniques / business data processing / information technology)
  • Job Posting

    Feb 7, 2019, 1 : 47 : 57 PM

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form