Senior Support Analyst - UNIX /Oracle / Sybase / SQL / Banking Domain (Capital Markets)
BNP Paribas
IN-TN-Chennai
20d ago

About the Company :

BNP Paribas (www.bnpparibas.com) is one of the 6 strongest banks in the world according to Standard & Poor's*. With a presence in 85 countries and more than 205,000 employees, 165,200 of which in Europe, BNP Paribas is a global-

scale European leader in financial services. It holds key positions in its three activities : Retail banking, Investment Solutions and Corporate & Investment Banking.

The Group benefits from its four domestic markets : Belgium, France, Italy and Luxembourg. BNP Paribas also has a significant presence in the United States and strong positions in Asia and the emerging markets.

BNP Paribas India Solutions (BNPPISPL) is a global delivery centre for BNP Paribas Group, one of the largest banking groups in the world.

BNPPISPL provides Knowledge Services, IT Solutions and Business Services to the international Investment Solutions business of BNP Paribas Group.

BNPPISPL has a strong culture, a defined strategy, understandable values and a clear vision. We have remained consistent to our plans throughout and thus provided a good place to work for staff looking for long term careers in this challenging worldJob and Person Specification

  • Within its peer group
  • Support Analyst will be responsible for

    Monitor Incident Management system or Production Issues.

    Work with users to resolve the issues raised by them

    Coordinate with Infrastructure teams for any Infrastructure related issues

    Analyze the issues, which could involve analysis on the Database and sometimes debugging the Application code.

    Work with Development teams whenever required to address the Production issues

    Work on Weekly / Daily Reporting as required by the Lead

    Qualifications :

    Graduate in any discipline (Computer Science preferred) from a reputed university. MBA would be an added advantage.

    Work experience should be 5 to 7 years and should have worked on Production Support of Application

    Candidate must be willing to work in Night Shifts (One week in every 5 weeks)

    Domain / Technical :

  • Knowledge and / or experience of the Financial services / Investment banking industry are a must.
  • Should have worked on Application support project for minimum of 5 years involving SQL (Oracle / Sybase), UNIX (Preferably Shell scripting)

    Prior Experience in Supporting Java / J2EE Applications will be ideal

    Knowledge of ITIL and Incident Management

    Flexible approach to working hours to meet the demands of the team. This person will be required to work in Night Shift on rotation basis.

    The person must be able to Document procedures where ever Applicable

    Mentor other Team members

    Must have worked on Collecting Metrics & Reporting status to stakeholders

    Measure and identify areas for improving Quality and overall Delivery

    Able to Communicate efficiently

    Others : Excellent Communication Skills

    Fast learner

    Excellent attention to detail and time management

    Must be flexible to travel for short durations

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