Implementation Engineer
4d ago
source : Shine


Total experience of 7 to 8 years in IT Operations Management usage and deployment

3 to 4 years of experience in deploying Infrastructure monitoring and management tools

for NOC services

Experience in deploying IT-Operations management tools such as Nagios , SolarWinds ,

CA suit , BMC suits etc.

Delivery of consulting services to install , configure , and integrate software products wiith

a focus on the ITOM based products (discovery , service mapping , configuration

management , event management)

Develop custom software solutions as required through scripting and software


Prepare technical documentation as specified in customer contracts and as internally


Support sales of software and services through demonstrations , Proof of Concepts , and

customer presentations

Enhance customer knowledge in IT Operations Management through trainings

Provide value-based assessments and workshops to help the customer maximize

business results from OpsRamp platform

Excellent verbal and written communication skills required.

Additional Skills :

Good Communication Skills

Affinity towards customer success

Self-navigating ability to learn new technologies

Flexible to overlap / extend work hours as per Customer availability

Programming experience or Scripting knowledge

Systems Administration knowledge

Knowledge about IT Operation procedure and standards

Open to travel national and international assignments

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