Tech Network Engineer
Orange Business Services
Gurugram, India
1d ago

about the role

Perform Feasibility study and Risk analysis of technical design to reduce vulnerability and risk to the customer service.

Ensure that the Customer-requested change will not affect the integrity of the whole VPN

Validate and prepare all IP configuration and fallback of VPN solutions.

Ensure that the CMDB is properly updated to reflect the changes applied

Perform acceptance testing of VPN Implementation.

Perform changes On time and right first time.

Maintaining technical documents and network diagrams.

Conducting bi-annual Customer VPN audit and failover Tests.

Attend customer meetings to represent high technical expertise and support

Provides business-hours support to the level 3 support team for escalated incidents.

Ensure Timely and clear communication.

about you

Configuration Experience on CISCO routers

Experience working with Nexus and Catalyst switches

Knowledge on Switching and IP Routing protocols, Frame-Relay, ATM ,IEL and Metro Ethernet ,MPLS .MPLS VPN ,DSL ,IPSEC ,GRE ,Tunneling.

Good interpersonal and communication skills

Good time management, and organizational skills

Customer Oriented Attitude

Ability to work under pressure and multitasking.

Team Spirit

Proactive and self motivated

Problem Solving Skill

Lead the operational escalation, providing the solution and improvemnet plans.

additional information


Customer Services & Operations


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