1-4 years of experiene in application / production support in LINUX / UNIX / Windows environment and third party vendor products.
2 + years working on Orcacle database / Hyperion(Essbase, Planning, Financial Reporting) / OBIEE, maintaining infrastructure / application administration.
more than 2 + yeard experience on scripting shell (required) and other scripting tools python etc(preferable)
2+ years Experience working on java environment related to infrastructure / installs / upgrades.
more than 2 + years of write troubleshoot shell scripts and sql (Oracle) for regular maintenance jobs to improve performance and uptime.
Collaborate internally with and external vendors to maintain SLA and provide escalations.
Maintenance of the Application Infrastructure platform (upgrades, patches, health monitoring).
Worked on Change Management Tools to track all the incidents and changes and to plan the production changes as per the change management policies.
Provide L1 L2 tier troubleshoot / production support (oncall) for applicaiton support jobs in production.
Collaborate and work with development team on L3 issues and follow the task to completion.
Provide on call support(if required) for month / quarter end support for financial close applications .
Participate in IT upcoming releases, risks, mitigation plan and create implementation plan.
Ensures adherence to bank and information systems policies and procedures, security measures and audit standards.
Team player and a self learner in new technology and vendor products.