Head, Insights and Marketplace,
Bengaluru / Bangalore, INDIA
2d ago
source : TimesJobs

We are Grabbing the job detail for you Get to know the team The Singapore Operations team oversees, shapes and grows the business in Grab Singapore.

We contribute towards Grabs vision of being Southeast Asias superapp by providing everyday services that matter most to consumers in Singapore.

We develop and execute business strategies that help us achieve our vision in serving our community. The Singapore Insights and Marketplace team is housed within Singapore Operations.

The team focuses on delivering insights to inform business strategy, as well as optimizing the 3-sided marketplace made up of driver / delivery partners, passengers / eaters, and merchants across the various business verticals in Singapore - including Transport, Food, Express and Mart.

Our work contributes to timely and affordable rides for customers, enhances the incomes of our driver partners and merchants, while supporting business growth and sustainability.

Get to know the role The role reports to Managing Director, Strategy for Singapore The successful candidate will lead, coach and build a team of business & data analysts to partner with the Singapore business You will set the direction for the team, and be responsible for delivering business insights to help guide Grab Singapores business strategy (partnering with our Strategy team) Your team is also responsible for ensuring a well functioning marketplace for our business verticals (e.

g. Transport, Food, Express, Mart), which involves optimizing short term marketplace management tools (e.g. customer promotions, driver incentives, delivery fees & surcharges, job allocation logic), and longer term programmes (e.

g. driver loyalty programs, subscription programmes, pricing schedule) The teams work will involve both data analysis as well as rapid experimentation (e.

g. A / B testing) in a real world environment The role involves regular, direct interaction with key Singapore and Regional stakeholders The must haves A Bachelor's or Masters degree in Economics Minimum 7 years relevant working experience, in high growth start-ups, management / strategic consulting, applied economics roles Minimum 3 years experience leading & coaching a team, with a hands-on leadership style Self driven and highly motivated, able to thrive under pressure in a startup environment that is dynamic, ultra fast-paced and VUCA (Volatile, Uncertain, Complex, Ambiguous).

Convincing executive presence and strong stakeholder management / influencing skills, comfortable in playing the role of thought partner to senior leaders Strong logical thinking and business orientation - able to guide a team to use data to solve business problems, translate these to actionable business insights, and operationalize deployment of solutions Intellectually curious, willing to challenge the status quo when needed Strong statistical knowledge - ideally having utilized controlled experiments in previous role, and familiar with common statistical techniques Proficient in SQL, Python, R The good-to-haves Experience in engaging across Asian markets and cultures A creative flair to accompany strong logical thinking Get to know Grab Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia.

We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people.

We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle.

We recently launched our fintech platform GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform.

We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability.

Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam.

We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride. If you share our vision of driving South East Asia forward, apply to join our team today.

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