Lead - Business Intelligence Support
3d ago

Lucid is a research technology (ResTech) platform that provides programmatic access to first-party data. With respondents in more than 100 countries, Lucid enables anyone, in any industry, to survey online audiences and get the answers they need.

These answers reveal the sentiments, motivations, and behaviors of target demographics data that can be used to build business strategies, measure the impact of digital advertising, publish research, and more.

Founded in 2010, Lucid is headquartered in New Orleans, LA with offices throughout the US, Europe, and Asia.

Lucid is looking for a smart, detail-oriented Business Intelligence (BI) Lead to join the Business Intelligence Operations Support team in India.

The Platform Ops / BI support team provides reporting and thoughtful analysis to internal and external customers. The Business Intelligence Lead will be expected to Manage, mentor and grow a team of direct reports.

gather requirements and deliver reports and dashboards . This position will need to develop a deep understanding of our data and find new ways to analyze the business, and must be able to clearly present these findings.

Candidates should be critical thinkers, passionate, motivated, ambitious, self-confident, efficient, resourceful, professional, and technically astute.

Candidates should be organized, assertive, and capable of delivering tangible results in a fast paced and creative environment.

The BI Lead must possess a strong sense of detail and constantly be looking for ways to work smarter and scale our data resources and tools across the business.


  • Manage, mentor and grow a team of direct reports.
  • Work closely across operations and technology teams, product managers, business and sales leaders to determine what critical, customer impacting problems using BI tools.
  • Be the thought leader in ways we can provide insights and intelligence for our customers
  • Oversee the delivery of reports and dashboards, including requirements gathering, testing, and implementation.
  • Assist with the management of BI-centric product features and enhancements, documenting requirements with end-users and coordinating with BI engineers.
  • Respond to requests for data and analysis by writing SQL queries, gathering and cleaning data, and building Excel models or Power BI dashboards.

  • Bachelor’s degree. Business Administration, Information Technology, Mathematics, Computer Science or related discipline preferred.
  • 5 -7 years of work experience with proven ability to manage multiple complex projects and clients under tight deadlines.
  • 3+ years of People management. High proficiency in Excel; experience with the latest BI features in Excel (Power BI, Power Pivot, DAX, etc.) a plus.
  • Strong SQL skills required.
  • Background in analytics or statistics preferred.
  • Must be intellectually curious innately driven to ask questions and dive into the details and obsessed with problem solving and finding efficiencies to help grow an ever-changing business.
  • Excellent Verbal and Written English skills.
  • Open to working in different Shifts (Day & Night) schedules. North America, Europe and Asia-Pac.
  • Experience in implementing and managing BI related projects and supporting new development of corporate business intelligence.
  • You enjoy a fast-paced work environment, and you inspire others to embrace change.
  • A forward thinker who is passionate about developing highly innovative breakthrough technologies, and has the endurance and resilience to make innovation happen.
  • Lucid's Hiring Commitment

  • We understand that many candidates may not be perfectly qualified for a job posting. Experience comes in different forms;
  • many skills are transferable and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a dynamic, collaborative environment.

    We want you to learn new things in this role, and we encourage you to apply if your experience is near the desired qualifications.

    We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we're dedicated to adding new perspectives to the team.

    At Lucid we foster a collaborative and inspiring workplace. We pride ourselves in doing this by recruiting, hiring and retaining diverse, passionate, and forward-thinking talent.

    Lucid is committed to and encourages an inclusive environment and we are dedicated to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    If you have a disability or special need that requires accommodation, please let us know.

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