about the role
CONTEXT OF THE SERVICE / PROJECT :
In the OBS group, Engineering provides expertise and support for the hosting platforms to external & internal business customers.
Domain Experience :
Taking end to end ownership of Automation engineering in India Leading and managing all the activities assigned to Automation developement in India MSC
Ensuring full and transparent communication with Service Owner / Functional Management i.e. Head of Automation Engineering Worldwide.
Strong interlock with the Skillcenters & engineering teams worldwide to ensure a good collaboration between the teams
Management of level 2 / 3 Developement & operations support
Qualification Automation requests
Problem Management support
Change Management support
Management of product industrialization
technology watch (study, documentation)
product release management (validation & documentation)
training of Engineering products to other teams such as implementation, operations, Pre-Sales, and Solution & Marketing
India technical vendor Relation to understand the vendor roadmap and to define the best OCB roadmap
Tools and process :
Transversal skills :
Orange Cloud for Business
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.