Delivery Head/Commercial Banking IT
HSBC Group
Pune, India
3d ago


Designation : Delivery Head

Location : Job Description

Job Description

Involve with Architecture, Infra and Dev teams on workload modeling and capacity management / risk assessment analysis

Develop design guidelines relating to performance

Develop or influence non-functional requirements at early stages of SDLC

Perform load tests to validate system performance and stability.

Working with capacity planning and disaster recovery teams.

Analyze tests results and work with Developers and Engineers to perform bug fixes.

Provide technical assistance to improve system performance, capacity, reliability and scalability.

Perform root cause analysis of performance issues and suggest corrective actions.

Oversee system performance lifecycle and identify key metrics for performance improvements.

Evaluate system performances and recommend improvements.

Generate periodic performance reports for management review.

Monitoring system performance at every SDLC stage and post-deployment too.

Experience in leading performance teams / large delivery programs at a large BU level and exposure to corporate IT in both agile and waterfall environments, IT Service Delivery and Process Re-engineering areas

Delivery experience with focus on performance engineering / testing, methodology and awareness of market leading tools and models

Strong Programme Management capabilities

Experienced in IT Transformation programme delivery

Understanding of key DevOps tools and their integration.

Sound knowledge of performance controls across project lifecycle

Drive to improve and enhance existing performance methodologies and processes

Ability to work directly with business users, understanding needs and articulating ideas

Ability to work with stakeholders and vendor partners.

Strong mentor and coach

Good presentation and technical writing skills

Knowledge of gathering KPI measurements and reporting

Interpersonal skills, including the ability to articulate the case for investments and alternatives in the language of business

Strong background in people management and development in a change environment


Bachelor’s Degree or equivalency

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