The role of Chief Customer Technology Advisor (CCTA) is a customer-facing role to guide our most strategic customers and prospects on their digital transformation journeys as they respond to the challenges and opportunities of the 4th Industrial Revolution.
Working along-side the sales account team, you will be required to help customers translate their business strategy into a technology vision and roadmap to deliver realisable business outcomes.
This will require a level of business acumen, an ability to advise customers on technology solutions with a primary focus on customer and employee experience.
This role requires previous Enterprise Architecture experience to bring together a broad vision for our customers, as well as define an architecture strategy and roadmap for their adoption of Salesforce.
This position requires a senior individual with a strong blend of digital transformation, business, enterprise architecture and consultative skills.
It is an expectation of the role that this individual will be able to build meaningful connections with senior executives.
identifying the key capabilities and technology enablers required and linking these to business outcomes
Required Experience / Skills
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
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