Reporting Analyst
Capgemini
['Kolkata']
1d ago
source : Shine

Please find the JD given below :

  • Administrating ATS, Demand Systems and report creation
  • Responsible for data audits and preparing analysis
  • Responsible for preparing high end dashboards
  • Perform audits and share results with the OBP
  • Managing L1 issues and escalations and should be able to provide solutions
  • Attending client calls and conduct meaningful discussions
  • Responsible to adhere to TAT / SLA set for the process
  • Responsible to adhere to SOP
  • Responsible for tracking exceptions and highlighting issues to the Team Lead
  • The role holder must comply with all the Quality Management System (QMS),Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organization

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