Azure Consultant
Trianz
Hyderabad, Telangana, India
8d ago

Details :

  • Exp : 7 to 11 years
  • Location : Bangalore
  • Work Timings : Normal / 01.00PM to 10.00PM
  • NP : Immediate to Maximum 30Days
  • Mandatory skills : Cloud Platforms

    Cloud Platforms

  • Should have hands-on administration experience with at-least one Cloud Platforms such as Azure
  • Should be able to provision, administer and troubleshoot the foundational services of Cloud Platforms for networking, compute and storage, in addition to provisioning and managing Cloud Managed Services such as Managed Databases, Caching Engines, Load Balancers.
  • Experience with private cloud platforms such as Openstack, Cloudstack is an added advantage
  • Work with Security teams early in design phases to ensure solutions comply with FISMA controls and Federal security policies.
  • Networking

  • Should have completed CCNA / CCP certification
  • Analyze, design, test, install, documentation, implement and support complex network solutions in cloud environments (i.e. AWS and Azure).
  • Subject Matter Expert in IP routing protocols including BGP, EIGRP, OSPF, IP Multicast, MPLS.
  • Implementation and support of user-facing VPN systems with multi-factor authentication.
  • Network capacity management, performance tuning, and troubleshooting.
  • Design, testing, implementation, and supporting an enterprise WAN solutions that integrate with 3rd party WAN providers and remote systems.
  • Other Skills

  • Required to have good communication skills - both written and verbal
  • Should be able to work under a high pressure environment with flexible work timings
  • Should have at-least 2+ years of support experience in multi-client or multi-platform environments
  • Knowledge of ITIL processes and methodology an advantage
  • Roles & Responsibillities :

  • Provide Level 2 Technical support to all clients that the candidate may be associated with and resolve client incidents and requests in a timely and professional manner.
  • Requests may include new implementations / change requests in the given environment. Assist in preparing Change Management plan including changes to architecture or design of existing systems and ensuring the same is approved by Solution / Sr. Solution Architects
  • Act as an escalation point to Level 1 - Systems Engineers and mentor all junior members
  • Ensure effective 1st and 2nd line investigation is completed before escalating to Level 3
  • Maintain a thorough working knowledge of Trianz service portfolio and with the ability to respond to the client’s How do I type questions
  • Troubleshoot problems and log problem reports for recurring issues.
  • Review monitoring infrastructure for anomalies, potential to add additional monitoring at various levels of the client’s environment to provide better uptime or visibility to the environment.
  • Assist in automation activities where-ever possible from design through development and deployment
  • Will be responsible along with Level 1 System engineers to ensure that the documentation is updated and completed for the supported environments.
  • Be part of new implementation projects internal or external as may be required from time to time.
  • Apply
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