Agilent Technologies
Manesar-Gurgaon, IND-HR
4d ago

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.

Agilent enables customers to gain the answers and insights they seek so they can do what they do best : improve the world around us.

Information about Agilent is available at

This is an opportunity to join SAP Global Operations team, part of Agilent Global IT organization. SAP Global Ops team’s vision is to provide a reliable and state of the art SAP landscape for Agilent Business.

SAP Applications support many important Business functions such as Sales & Marketing, Order Management, Finance, Logistics, Manufacturing, Service and Call centers.

SAP Global Ops team manages several SAP and related applications (ECC, CRM, GTS, MES, S4C, Salesforce and others), ensuring Security and compliance of entire landscape, and develops minor SAP enhancements.

Team is distributed at several locations across the world for effective coverage.

SAP MES is used in manufacturing operations at six production facilities across the globe. SAP MES COE supports 24 / 7 MES PRD systems, new MES processes rollouts, machine integrations and enhancements.

SAP MES lead will be responsible for managing projects (new products rollouts, machine integrations, upgrades) and production support activities at different sites.


  • Work closely with MES end user teams in rolling out new MES processes, adding more product lines to MES and implementing machine integrations using MII and PCo.
  • Ensure enhancements follow Best practice guidelines and system scales well with incremental workload.

  • Act as project lead for MES enhancements. Lead team to Design, develop, test and implement MES processes, from start to finish.
  • Provide L3 end-user support (diagnosing, Troubleshooting and resolving) in real time for critical issues. Propose and execute configuration changes and / or enhancements to the existing system to resolve production support issues, as needed.
  • Provide oversight to MES support partner team to ensure MES PRD support expectations are met.
  • Research new technology developments and remain abreast of industry standards and best practices in SAP ME and MII.
  • Identify opportunities in current system design to improve, simplify and automate business processes.
  • Provide consulting on MES / SAP initiatives.
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